Glossary

Balanced Scorecard System for measurement, documentation and supervision of the activities of a company based on cross-linked key figures.
Crowdfunding Many people give small amounts of money for an idea or a project.
Crowdsourcing The inclusion of knowledge, abilities or other resources of crowds. It mostly uses web-technologies.
Joint Venture Cooperation between two or more companies that bear the risk together.
SMEs Small and medium-sized enterprises
Open Innovation Innovation Strategy that focusses generating innovation together with stakeholders beyond the company.
Service Design Methodology for systematical designing of services from the customers point of view.
Social Enterprise The use of social-media-mechanisms in an intra-corporate environment.
TRIZ Theory of inventive problem solving for technical problems.
Value Management Optimizing a product or a service by increasing the value/cost-ratio.